This guide explains how to use and access the self-service password portal.
Overview
Our password portal allows users to manage their own passwords without administrator assistance. Users can perform two main actions:
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Create their initial password for a new account.
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Reset a forgotten password.
Users verify their identity through one of two methods:
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By logging in with ID-porten.
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By receiving a new password via SMS to their mobile number registered in the system.
Note: If the password portal has not been configured for your organization, please contact our support team.
Accessing the Portal
To simplify the login process for your users, we recommend using a direct link that includes your unique organization number. This removes the need for users to manually select their organization from a list.
The URL structure for the direct link is: https://mega.eadm.no/#/pw/[Your OrganizationNumber]
For example, the link for Askøy municipality is: https://mega.eadm.no/#/pw/NO964338442
How to Find Your Organization Number
You can find the correct organization number for your instance by following these steps:
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Log in to your instance.
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Navigate to the System tab.
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Locate the organization number listed under the "Organization" section.