Getting the Most Out of Message Flows

As eAdm evolves, features that were once unavailable may now be part of its standard functionality. One of our core principles is to help our customers utilize all the possibilities of the system they are already paying for.

Message flows are a powerful and easy-to-implement feature for increasing automation. If you want to automate a routine email or be notified when data changes in your HR system, eAdm, or Active Directory, you can set up a message template to handle it.

Inspirational Use Cases

Here are some examples of useful automations you can create with message templates:

HR & Onboarding Processes

• Send an email to a manager 14 days before an hourly employee's contract expires.

• Notify a manager when an employee is scheduled to go on leave or is about to return.

• Alert relevant stakeholders when a department gets a new manager.

• Send a reminder to an employee 14 days before their final day of employment.

• Automatically send an order for a new key card for a new employee.

System Integration & IT Alerts

• Notify an administrator when a new account has been created in the archiving system.

• Automatically email a service owner to order access for a new user.

• Alert IT when Active Directory returns an error during user account creation.

• Notify users when a specific business system is down.

• Create an alert for manually created user accounts that do not have an expiration date set.

Need Help Getting Started?

For advice, ideas, or hands-on assistance with creating and configuring message templates, please reach out to our specialist.

Note: For all inquiries regarding message templates, please contact Tine at tine@identum.no. She can help with almost any request or question you might have.