How to Create or Edit a Manual User Account

This guide describes how to use the wizard to create and edit manual user accounts in eADM. With an increasing need to manage manual accounts, this upgraded wizard ensures that all user data is configured correctly and efficiently.

A manual user is a user that does not come from any of the source systems feeding eADM with users, but is instead created directly within eADM. Typical examples are external users who are not employees, such as consultants or temporary staff.

Note: Always use the Wizard for creating manual user when creating source data for a new manual user, and the Wizard for editing manual user when updating existing source data for a manual user. Avoid changing individual fields directly, as this can leave position data and related configuration inconsistent.

Accessing the Wizard

Navigate to Users & organisation > Users in the main menu.
Select Source data for manual users.
Click + Wizard for creating manual user in the top-right corner to begin.

Step 1: Enter Personal Information

In the first step, you will enter the user's core identity details.

Fornavn (First Name): The user's first name.
Etternavn (Last Name): The user's last name.
Fødselsnummer (National ID Number): The user's Norwegian national identity number.
Ansattnummer (Employee Number): A unique identifier for the employee.

Note: You can check the box to Generate employee number based on National ID Number.

Mobiltelefon (Mobile Phone): The user's work mobile number.
Mobiltelefon, privat (Private Mobile Phone): The user's private mobile number.

Warning: We strongly recommend that you do not use the Fødselsnummer (National ID Number) as the Ansattnummer (Employee Number). For better security and data privacy, use a system-generated number or an internal sequential numbering system instead.

Step 2: Define the Primary Position

Next, define the user's main employment details. This information is critical for assigning correct access rights and placing the user in the organizational structure.

Tittel (Title): The user's job title (e.g., "Vikar" or "Consultant").
Avdeling (Department): The department where the user works.
Avdelingsnummer (Department Number): The corresponding number for the department.
Avdelingsleder (Department Manager): The user's manager.
Organisasjonskart (Organization Chart): The user's position within the organizational hierarchy.
Startdato på ansettelsesforhold (Employment Start Date): The first day of employment. You can check Ingen startdato (No start date) if not applicable.
Utløpsdato (Expiration Date): The date the account should be automatically deactivated. You can check Ingen sluttdato (No end date) for permanent accounts.

Note: Every manual account must either have a defined Utløpsdato (Expiration Date) or be explicitly set as permanent by checking Ingen sluttdato (No end date). We do not recommend creating permanent manual accounts for temporary staff.

Step 3: Add Secondary Positions

In the final step, you can add any additional roles or positions the user holds.

If the user has no other roles, you can proceed immediately.
To add another role, click + Legg til stilling (+ Add position) and fill in the position details as you did in the previous step. You can add as many secondary positions as needed.

Account Creation and Synchronization

Real-Time: If real-time access control is enabled in your system, the new user account will be created and active within a few minutes.
Synchronization Cycle: If real-time control is not enabled, the account will be created during the next scheduled synchronization cycle.

Editing an Existing Manual User

Existing manual user source data can be updated with the same wizard, pre-filled with the current values.

Navigate to Users & organisation > Users > Source data for manual users.
Open the record for the relevant user.
Select the Wizard for editing manual user option to launch the wizard.
Update the required fields and complete the wizard to save the changes.

Note: We recommend always using the Wizard for editing manual user to update existing manual users instead of changing attributes directly. The wizard ensures that all position data and related configurations are updated correctly.

Warning: This wizard only applies to users whose source data was created directly in eADM as a manual user. It does not apply to users generated from an external source system, such as an HR system. Those users must be updated in the source system; eADM updates the user automatically at the next synchronisation.

[TODO: add public docs.identum.no link to: How to Extend the Lifespan of Manual User Accounts]
[TODO: add public docs.identum.no link to: Converting a Deactivated HRM User to an External (Manual) User]

Last updated: August 06, 2026