Datakvalitet i HR-systemet: Grunnlaget for effektiv tilgangsstyring
When discussing access and user account management, it is easy to focus on the technical solutions. However, the foundation for a successful project lies elsewhere: in the data quality of your HR system. This topic is increasingly important as more customers prepare for effective access management.
The HR System: Your Master Data Source
Consider the HR system as the heart of your organization's employee data. It is the master data source and the single source of truth for everything configured in an access management system. Whether it is user account management in Microsoft applications or access to specialized systems based on an employee's role and organizational unit, the HR system is the definitive source.
Therefore, it is crucial that the data in the HR system is current and correct. This applies to both the organizational structure and the employees' positions. Errors in this data can lead to numerous challenges, from incorrect access permissions to inefficient processes.
What is Master Data in the HR System?
Master data in the HR system refers to the critical information related to the following categories.
Individuals: Must have a unique ID key in addition to a national identity number.
Employment Details: Start date, end date, and employment status.
Positions: Position type and employment percentage (FTE).
Organizational Affiliation: The department, section, or unit the employee belongs to.
Roles or Job Titles and Codes: A consistent naming standard and standardized codes or abbreviations are essential.
Organizational Structure: Each object (e.g., unit, department, section) must have a unique ID key.
Checklist for Good Data Quality
Before starting an access management project, review the following areas to ensure the best possible data quality:
Integration with the National Registry: Is there an established integration from the HR system to the National Registry to ensure up-to-date personal information?
Standardized Data Entry Procedures: Are there established routines to ensure data is entered consistently?
Standard Flow for Personnel Notifications: Are there established procedures for a standard workflow during hiring, changes in employment, and termination?
Change Management: Are there established routines to ensure that changes resulting from standardized procedures are handled and recorded consistently?
Organizational Change Management: Are there established routines to ensure that changes to the organizational structure are managed in a timely and standardized manner?
Starting the Project: A Data Quality Review
An access management project provides a golden opportunity to assess the quality of the master data in the HR system. As the project begins, any data quality issues will quickly become apparent, giving you the opportunity to clean up your HR data.
Note: It is important to view this process as an investment. High-quality data in the HR system is not only a prerequisite for successful access management but also for the efficient and seamless operation of the entire organization.