Hvordan håndtere en import som er stoppet av importfilteret

To prevent large or unintended changes, every data import from a source system (like an HRM) is processed through an import filter. This filter compares the incoming data with the previous import. If the number of changes exceeds a configured threshold, the synchronization is automatically stopped to allow for a manual review.

For example, the filter will stop the import if the percentage of user deletions is higher than the set limit. The status of the synchronization will be marked as "Stopped" in the synchronization status dashboard.

Procedure to resume the import

Follow these steps to verify the changes and resume the synchronization cycle.

1. Verify the changes

Review the changes that caused the import to stop. If your organization has recently undergone significant changes, such as a major reorganization, a high volume of updates is expected. In this case, you can proceed directly to resuming the cycle.

2. Review the import log

If you are unsure why the import was stopped, you must review the import log to see the specific changes.

1. Navigate to Synchronization > Import History.

2. Click on the most recent import to view the change history.

3. Scroll down to the Log section. You can search the log to find specific types of changes:

   • add: Shows new user accounts that will be created.

   • edit: Shows changes to existing accounts.

   • delete: Shows user accounts that will be deleted.

4. Confirm that the number of new and deleted accounts is reasonable. It is recommended to perform spot checks on a few accounts to ensure accuracy.

5. If the number of deletions seems too high, double-check the data in the source HRM system to ensure it is correct before proceeding.

3. Resume the synchronization cycle

Once you have verified that the pending changes are correct, you can resume the synchronization.

1. Return to the main Synchronization status page.

2. Click the Resume synchronization cycle button.

The data will now be processed and imported into eAdm during the next scheduled synchronization run.

Warning: After resuming the synchronization cycle, please consider the following:

• Urgent Updates: The next synchronization is typically scheduled to run the following day. If new user accounts or changes are needed immediately, you must manually start a full synchronization job from the Task Scheduler on the server where the eAdm client is installed.

• Filter Reactivation: After the synchronization is complete, verify that the import filter has been automatically re-enabled to protect against unintended changes in future imports.