To prevent large or unintended changes, every data import from a source system (like an HRM) is processed through an import filter. This filter compares the incoming data with the previous import. If the number of changes exceeds a configured threshold, the synchronization is automatically stopped to allow for a manual review.
For example, the filter will stop the import if the percentage of user deletions is higher than the set limit. The status of the synchronization will be marked as "Stopped" in the synchronization status dashboard.
Example error message:
Halted! An error occurred while syncronizing departments, Nr of deleted Departments (332) exceeds safety threshhold (current threshhold 10)
Procedure to resume the import
Follow these steps to verify the changes and resume the synchronization cycle.
1. Verify the changes
Review the changes that caused the import to stop. If your organization has recently undergone significant changes, such as a major reorganization, a high volume of updates is expected. In this case, you can proceed directly to resuming the cycle.
If you are unsure why the import was stopped, you must review the import log to see the specific changes.
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Navigate to Synchronization > Import History.
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Click on the most recent import to view the change history.
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Scroll down to the Log section. You can search the log to find specific types of changes:
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add: Shows new user accounts that will be created.
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edit: Shows changes to existing accounts.
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delete: Shows user accounts that will be deleted.
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Confirm that the number of new and deleted accounts is reasonable. It is recommended to perform spot checks on a few accounts to ensure accuracy.
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If the number of deletions seems too high, double-check the data in the source HRM system to ensure it is correct before proceeding.
Note: Changes to the QualificationCode and AValidFromDate fields are, as a general rule, harmless. Both fields are sourced from position data in the HR system and are commonly updated in bulk several times a year, for example when the HR department updates many employees' data at once in Visma Enterprise. A high volume of edit entries referencing these fields does not, by itself, indicate a data quality problem, and administrators can generally review such batches quickly before resuming the cycle.
2. Resume the synchronization cycle
Once you have verified that the pending changes are correct, you can resume the synchronization.
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Return to the main Synchronization status page.
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Click the Resume synchronization cycle button.
The data will now be processed and imported into eAdm during the next scheduled synchronization run.