Troubleshooting incorrect main positions from Visma Enterprise HRM

Some users may experience issues with their main position after an internal job change. Their profile might display an incorrect position, or their account could be deactivated entirely. This discrepancy can occur even when the user interface in Visma Enterprise HRM shows the correct, active position.

Cause

In some cases, Visma does not automatically update a user's main position in its underlying data source. The data retrieved by eAdm for the import does not match the information displayed in the Visma user interface. This discrepancy causes the incorrect data to appear in the user's profile.

Solution

To fix this, you must configure a standard report in Visma Enterprise to synchronize the main position data before the daily import runs.

1. In Visma Enterprise, set up the standard report named "Oppdater hovedstilling" (Update main position). For instructions on how to set up this report, please refer to the Visma article:Visma Enterprise | Automatisk-angitt-hovedstilling

2. Schedule this report to run automatically every day.

3. Ensure the report is scheduled to run after midnight but before the daily eAdm import begins.

This procedure ensures that any position changes that become effective on the current day are correctly updated in the data source that eAdm uses.