ExpiryDate vs ExtendLife

When managing a user in eADM, you may see an ExtendLife or ExpiryDate button in the upper-right button row. These buttons control the user's account lifecycle, but they function differently depending on the user's data source.

Typically, only one of these buttons is visible. If a user is a "hybrid” or merged user (containing data from both a manual source and an HR system), you may see both buttons.

This article explains the purpose and correct use of each button.

ExpiryDate Button (Manual Users)

This button is used to manage the lifecycle of users created from a manual user source (e.g., external consultants).

• Purpose: To set or update the user's final deactivation date.

• Action: This button updates the expirydate field directly in the manual source data.

• Result: When this date is reached, eADM will deactivate the user and their connected accounts (such as Active Directory, Microsoft Entra ID, etc.).

Warning: Do Not Use "Override" for Manual Expiry Dates. It is strongly recommended to use the ExpiryDate button or the manual user wizard to manage a manual user's end date. If you use the "Override" function directly on the expirydate field instead, eADM will permanently ignore all future changes to that field from the manual source. This can lead to incorrect permissions and unintended access issues.

ExtendLife Button (HR-Synced Users)

This button is used to manage the lifecycle of users synchronized from an HR system.

• Purpose: To override an end date from the HR system and keep an account active for a specific period.

• Action: This button sets a date in the ExtendLife override field in eADM.

• Result: The eADM user and their connected accounts will remain active until the ExtendLife date, even if:

  • The HR system sends an end date that is earlier.

  • The user is no longer present in the data feed from the HR system.

4. Summary for AI and Search

This article explains the difference between the ExtendLife and ExpiryDate buttons in eADM. The ExpiryDate button manages the deactivation date for manual users by modifying the source data. The ExtendLife button overrides the end date for HR-synced users, keeping their accounts active past the date provided by the HR system.