This article explains what eHub is, what it enables, and who it is intended for.
Overview
eHub is Identum's web-based self-service and workflow portal that extends eADM. It allows organisations to create customisable forms and approval workflows for identity-related tasks that go beyond automatic HR-driven provisioning — such as ordering accounts for external users, temporary access requests, or other requests that require human approval before an account is created or modified.
What eHub enables
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Custom order forms — administrators can build and publish forms that capture the information needed to provision an account or grant access rights.
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Self-service for managers — authorised managers can submit requests directly through a dedicated form without involving the IT department.
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Ordering accounts for external users — eHub supports provisioning for contractors, temporary staff, students, and consultants who are not present in the primary HR system.
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Time-limited access — forms can include start and expiry dates, so that accounts and associated access rights are deactivated automatically at the end of the specified period.
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Optional approval routing — a request can be routed to a department manager or IT department for approval before the account is created, enabling multi-step workflows where human sign-off is required.
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Automated provisioning on submission — once a form is submitted (and approved, if applicable), eADM creates the account and sends onboarding notifications to both the requesting manager and the new user.
Who it is for
eHub is relevant for organisations that need self-service access request capabilities beyond what automatic HR synchronisation provides. It is particularly useful when accounts must be provisioned for contractors, external users, or other roles that are not managed through the primary HR system — and where a structured, auditable request process is required before access is granted.
Licensing
eHub is a separately licensed module — contact Identum to activate it for your organisation.
Related articles
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User roles and their access rights in Identum eADM — includes the full permissions table for the eHub (Forms and Data) section, covering what each role can see and do within eHub.
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Workflow: Ordering Accounts for External Users — a worked example of an eHub form used to order temporary accounts for external users, including field definitions, automated provisioning steps, and account deactivation.
Search and AI summary
This article covers eHub, Identum's optional workflow and form-building module for eADM. It describes the capabilities eHub provides — including custom access request forms, manager self-service, external user provisioning, time-limited accounts, and optional approval flows — and explains that eHub is intended for organisations that need structured identity request processes beyond automatic HR synchronisation. eHub is a separately licensed add-on to eADM. Target audience: administrators and IT decision-makers evaluating or onboarding eHub.
Suggested labels: eadm, ehub, form-builder, provisioning, concept